Lagoon Heights (Special) AGM 1st Call 15th February 2026 at 16h00

Meeting Overview and Introductions

Opening Remarks

• The meeting begins with greetings and a check-in on attendees' well-being, emphasizing a positive atmosphere.

• Acknowledgment of the workload and anticipation of addressing arising issues during the meeting.

Attendance and Quorum

• Discussion about quorum; it is noted that a full quorum may not be present, leading to adjustments in how discussions will proceed.

• Emphasis on punctuality for meetings; participants should arrive early to ensure smooth operations.

Technical Issues and Meeting Dynamics

Technical Setup

• Mention of running two systems simultaneously, which caused microphone issues that needed resolution.

Previous Meeting Reflections

• Reflection on the previous meeting's productivity despite waiting time; highlights the importance of discussing problems even when not officially on the agenda.

• Personal opinion shared: it's better to engage in discussions rather than remain silent while waiting for others.

Introductions and Roles

New Attendee Introduction

• Introduction of Mr. Ahmed Tarada, clarifying his role as an association manager reporting to Imad.

Communication with Leadership

• Reference to correspondence with the CEO of Rearer regarding differing perceptions between owners and management about ongoing issues.

Regulatory Challenges

Seeking Guidance from Regulators

• Discussion about disputes between owners and associations; challenges faced when seeking guidance from regulators like Rearer due to lack of communication.

Informal Discussions During Waiting Period

Engaging Participants

• Encouragement for informal discussions among attendees while waiting for more participants, highlighting an increase in owner attendance compared to previous meetings.

Security Concerns at Front Desk

Addressing Security Gaps

• Proposal for discussion on security or reception absence during daytime hours; concerns raised about leaving doors open without staff present.

Prioritizing Safety Over Commercial Interests

• Strong stance taken that safety should take precedence over commercial interests regarding access control when no receptionist is available.

Critique of Past Receptionist Performance

• Criticism directed towards past receptionists who lacked professionalism, citing specific incidents that compromised security.

Concerns About Security and Management in Amwaj Mart

Receptionist and Security Issues

• The current receptionist is perceived as ineffective, primarily serving the interests of Amwaj Mart rather than the residents. This raises concerns about the necessity of having someone at the front desk who does little beyond monitoring deliveries.

• Delivery drivers frequently misdeliver packages due to lack of supervision, leading to disturbances during late hours. There are instances where drivers have knocked on wrong doors or attempted to access apartments inappropriately.

• The speaker emphasizes that security should be a top priority, especially with children present in the building. There are fears regarding potential safety risks if unescorted individuals can freely enter and exit.

Recommendations for Improved Security

• A suggestion is made to reconsider open access to the building, particularly during business hours when reception may not be staffed adequately. This could involve implementing stricter entry controls for delivery personnel.

• The speaker references trends in Saudi Arabia towards contactless entry systems that eliminate traditional reception roles, suggesting this might be a future direction for their own building's security measures.

Accountability of Previous Board Members

• Questions arise regarding why previous board members did not take action against delinquent debtors or address ongoing issues like an unremoved sign, indicating possible negligence or conflict of interest within past leadership.

• It is noted that previous board members may face personal liability due to lack of directors and officers insurance, raising legal implications for their failure to act responsibly on behalf of owners' interests.

Budget Considerations

• Caution is advised regarding budget presentations; identical budgets for past and upcoming years may overlook necessary fee increases from Amwaj Association collections which typically rise by approximately 3.5% to 5%.

Legal Directives and Owner Participation

• Emphasis is placed on adhering strictly to existing laws unless there are written directives from Rera; opinions without formal documentation should not dictate actions taken by the association.

• The meeting attendance reflects a positive engagement among owners compared to previous gatherings, highlighting increased communication efforts within the community despite low overall numbers present at this meeting.