[RPPS+] Nouvelles règles : facilitez et sécurisez l'enregistrement des professionnels à rôle

Webinar Introduction and Overview

Welcome and Initial Setup

• The host welcomes participants to the webinar, noting that microphones are muted for better management due to a large number of attendees.

• The session will begin shortly as they wait for all participants to connect, with nearly 800 registered.

• The host successfully shares their screen, preparing for the presentation.

Presenters' Introductions

• The host introduces the topic of the webinar: new rules regarding RPPS+ aimed at securing professional registrations.

• Fanny, a project manager from the health digital agency's medico-social team, introduces herself and her role in relation to RPPS+.

• Alexandre Sca joins Fanny in discussing user support related to electronic identification of professionals within RPPS+.

Webinar Guidelines

• Participants are reminded that cameras and microphones are off to ensure smooth communication given the high number of attendees (around 400).

• Attendees can still ask questions via chat; responses will be provided throughout the session.

Technical Notes and Recording Information

• If technical issues arise on Teams, participants may resolve them by leaving and rejoining the meeting.

• The session is being recorded; it will be shared later along with supporting materials on the registration page.

Webinar Structure and Content

Session Outline

• A quiz will conclude the webinar to recap key points discussed during the session. Participants should prepare a device for this activity.

Key Topics Covered

• An introduction will explain why this webinar is taking place alongside upcoming changes related to RPPS+.

• Detailed discussions on changes linked with habilitation processes concerning RPPS+, including demonstrations of two important portals: "Mes habilitations" and training site access.

Introduction to RPPS+ Portal Changes

Context of New Regulations

• The RPPS+ portal is designed for registering professionals in specific sectors, particularly pharmacies and medical-social establishments.

• These structures have the authority to register, validate, and modify professional identities within the RPPS system.

Purpose of Registration

• Registration on the portal provides electronic identification through a unique number, facilitating access to essential services.

• Professionals can utilize secure messaging systems and access software like Mété via two-factor authentication.

• Future capabilities include accessing data from the DMP (Dossier Médical Partagé), contingent upon proper authorization.

Goals of Security Enhancements

• The aim is to enhance security around registrations for role-specific professionals, ultimately allowing better access to relevant documents.

• Improved registration quality will ensure that accurate information about professionals is maintained within the RPPS system.

Overview of Upcoming Changes

Timeline and Development

• The project has been under development for approximately six months with ongoing discussions with ministry agencies.

• A final proposal is set for launch starting from mid-April, marking a significant milestone in this initiative.

Key Changes in Usage Conditions

• New general conditions of use (CGU) will be implemented for RPPS+, outlining expectations and responsibilities for users.

• These CGUs will clarify roles such as legal representatives and managers regarding their duties when using the portal.

New Habilitation Process

• A new habilitation process will be introduced specifically for role managers accessing the RPPS+ portal.

• This change aims to ensure that only qualified individuals can access sensitive areas of the portal, enhancing overall security.

Access Changes to the PPS+ Portal

Overview of Access Restrictions

• The access to the PPS+ portal will be restricted; only authorized PPPS+ managers will have access, while current representatives will lose their access starting April 15.

• This change aims to enhance security by clearly designating who can access the PPS+ portal.

Training for New Managers

• A training program has been developed for new PPS+ managers, consisting of four online modules that cover essential knowledge and responsibilities.

• It is crucial for all PPS+ managers to complete this training to ensure they are equipped with necessary tools and information for professional registration.

Transition Period Details

• A transition period begins on April 15, during which initial changes will be implemented, including new training modules becoming available.

• The transition includes additional functionalities in the Meshabilitation portal that require new steps for manager registration.

Important Dates and Actions

• Starting April 15, existing PPS+ managers will lose their access unless they complete the required training as part of a new habilitation process.

• By early September, all remaining access for current representatives will cease, ensuring only trained and authorized personnel can use the portal.

Monitoring and Support During Transition

• Throughout the transition until September, there will be monitoring efforts to ensure every structure has at least one trained PPS+ manager.

• Mandataires (representatives) will retain temporary access during this period to prevent service disruption before full implementation.

Access to the PPS+ Portal: Key Changes and Training Overview

Introduction to Access Security Enhancements

• The transition phase will lead to improved security for accessing the PPS+ portal, ensuring that only authorized personnel can enter.

• Two critical pieces of information will enhance security: identification of users as certified PPS+ managers and confirmation that they have completed necessary training.

• The speaker acknowledges numerous questions but emphasizes a focus on specific topics relevant to the webinar's agenda.

Addressing Questions and Clarifications

• Many questions are off-topic, primarily concerning general portal functionality rather than the specific changes being discussed today.

• Participants with basic inquiries about the portal are encouraged to seek assistance from regional contacts familiar with the system.

• The speaker notes that while many questions cannot be addressed in detail during this session, some will be covered later in the presentation.

Training Program Details

• A dedicated segment on training format is forthcoming, addressing common queries regarding who can become a manager within their organization.

• The new training program has been launched ahead of schedule, focusing on essential knowledge for current and prospective PPS+ managers.

Objectives of the Training Program

• The training aims to inform participants about rules, requirements, and security measures related to their roles in managing access within PPS+.

• Emphasis is placed on improving data entry quality into the RPPS by educating managers about their responsibilities.

Accessibility and Structure of Training Modules

• The online training modules are free and open not just to managers but also to other interested hierarchical members within organizations.

• Each module consists of short video segments (10–15 minutes), quizzes, and supplementary documents designed for efficient learning without overwhelming time commitments.

Completion Certification

• Upon finishing all modules, participants receive a downloadable PDF certificate confirming their completion of the training program.

Training Overview for PS+ Portal

Key Principles and Registration Steps

• The training will cover the principles of the PS+ portal, detailing its functionalities and how to utilize it effectively.

• Participants will learn about the advantages and services available during registration, including secure messaging and access to essential resources.

• A new module focuses on the general terms of use that managers must adhere to when registering professionals.

Changes in General Terms of Use (CGU)

• New CGUs require signatures from all new representatives at the time of their appointment, ensuring compliance with updated regulations.

• The CGUs outline roles and responsibilities for legal representatives, mandataires, and PS+ managers during registration processes.

• Emphasis is placed on best practices for identity verification during registration to ensure accurate data entry.

Security Practices and Access Protocol

• Important security measures include using double authentication and ensuring secure access points when utilizing the portal.

• Participants will receive links to read through the CGUs regularly as part of their ongoing compliance requirements.

Evolution of Habilitation Process

• The habilitation process is evolving; only designated PS+ managers will have access moving forward, eliminating previous roles like mandataires from direct access.

• Legal representatives retain full access rights but must ensure proper management delegation within their teams.

Transitioning Current Managers

• Current PS+ managers must complete a training course by April 15th to maintain their access under new guidelines.

• There are considerations regarding existing managers' status as changes take effect, emphasizing a smooth transition into updated protocols.

Changes to PPS+ Access and Training Requirements

Overview of New Habilitation Process

• Starting from the end of next week, access to the PPS+ portal will be restricted for managers who do not complete the required training.

• After completing the training, legal representatives or authorized agents must reauthorize access on the portal by confirming that training has been completed.

• Currently, many users utilize forms to gain access as representatives; however, this process will change significantly after April 15.

Transitioning to New Access Protocols

• From September 1st, users will no longer be able to use forms for access; they must validate their training through the "mes habilitations" portal.

• A demonstration of how to navigate and grant habilitation on the "mes habilitations" portal will follow shortly.

Addressing User Questions

• Users are encouraged to submit questions in a designated Q&A section for clarity and efficiency in responses.

• Common inquiries regarding what steps need to be taken under new rules will be addressed immediately.

Specific Cases Under New Rules

Case 1: Current Mandators Seeking Managerial Access

• If you currently hold a mandator role but wish to transition to a manager role for PPS+, you must undergo specific processes starting September 1st.

• To gain managerial access, you need to complete online training and then authorize yourself as a manager via the habilitation portal.

Case 2: Autohabilitation Process for Mandators

• Mandators can self-authorize their transition by confirming completion of necessary training through their legal representative's delegation.

• This self-habilitation allows mandators with proper authorization from their legal representatives to manage their own access effectively.

Recommendations for Smooth Transition

• It is advised that mandators begin this process promptly after April 15th so they can maintain uninterrupted access post-transition date.

Access Changes and Training Requirements for PPS+ Managers

Upcoming Access Loss and Training Necessity

• Starting around April 15, users will lose access to the portal. It is crucial to complete the training module before this date to regain access.

• Users can only attest to having completed the training after April 15, when a specific checkbox becomes available in the system.

• Currently, the system does not allow for attestation of training completion; thus, users must wait until production goes live post-April 15.

Recommendations for Current PPS+ Managers

• Current PPS+ managers are advised to complete the online training now, as it incurs no cost and ensures readiness before losing access.

• After losing access around mid-April, managers will need legal representatives or proxies to assist with re-establishing their rights on the portal.

Communication and Notifications

• A communication plan is in place for notifying those who will lose their rights. An email was sent on March 18 regarding upcoming changes.

• Further communications will clarify details about re-establishment of rights and necessary actions following loss of access.

New Manager Onboarding Process

• For new managers without current rights, follow standard procedures starting April 15. They should be designated as PPS+ managers promptly.

• The onboarding process includes ensuring that new managers are properly trained and authorized by April 1st to avoid delays.

Impact on Medical vs. Pharmacy Sectors

• The new processes primarily affect medical professionals more than pharmacy operators, who generally have tacit authorization through legal representatives.

• Pharmacies wishing to appoint a new PPS+ manager can utilize these processes if needed but face fewer immediate changes compared to medical entities.

Questions and Clarifications on Training Tools

Overview of Questions Before Demonstration

• The speaker invites questions before proceeding to the demonstration of tools, indicating an openness to address concerns.

Discussion on Communication Modalities

• There were numerous inquiries regarding communication methods for changes affecting pharmacies, highlighting a need for clarity in the medical-social sector.

Updates on Notifications

• Representatives and managers affected by the upcoming changes will receive email notifications about their status prior to April 15th, ensuring they are informed ahead of time.

Targeted Communication Strategy

• The focus is primarily on reaching out to managers due to having access to their contact information, while representatives may be less frequently contacted.

Accessing Training Resources

• Links to training resources have been shared multiple times in chat; participants can also find them in the PowerPoint presentation that will be made available.

Clarification on Training Requirements

One-Time Training Requirement

• A participant asks if training needs to be repeated after April 15th; it is clarified that only one completion is necessary, alleviating concerns about redundancy.

Availability of Training Sessions

• The training is currently accessible and should take approximately 20–30 minutes. Participants are encouraged to complete it at their convenience without pressure for repetition.

Importance of Email Consistency

• If participants change their email addresses after completing training, it may complicate verification processes. Keeping track of the original email used during registration is advised.

Administrative Queries Regarding Authorizations

Frequency of Authorization Reapplications

• Questions arise about whether individuals managing multiple structures must reapply for authorizations repeatedly; responses indicate this depends on specific contractual agreements with each structure.

Legal vs. Geographical Authorizations

• Distinctions between legal and geographical authorizations are discussed, suggesting that fewer legal authorizations might simplify administrative tasks compared to geographical ones.

Recommendations for Efficient Management

• It’s recommended that when granting permissions within PPS+, doing so at a legal level allows broader access across all related geographical areas, streamlining management processes.

Training and Authorization for Geographic Management

Geographic Grouping and Training Requirements

• The discussion emphasizes the importance of geographic grouping, suggesting that if there are nine geographical areas, they can be divided into three groups of three to facilitate task distribution.

• It is recommended to conduct legal training for each distinct geography to save time in the long run, although it is not mandatory to repeat training multiple times.

Legal Representatives and Training Obligations

• Questions arise regarding whether legal representatives need to undergo training; while it's not obligatory, it is strongly advised for them to participate.

• Access to the PPS+ portal remains unaffected for legal representatives, allowing them continued access regardless of their training status.

Online Training Platform Overview

• A demonstration of the online training platform is provided, highlighting the necessity of creating an account with an email address for tracking training completion.

• The platform offers a variety of free modules related to digital health topics, encouraging users to explore additional subjects beyond mandatory training.

Course Structure and Content

• The specific course titled "What You Need to Know to Become a PPS+ Manager" consists of two main modules: one featuring a video and another with three videos covering essential topics.

• Each module includes information on registration processes and benefits associated with RPPS+, along with quizzes designed for interactive learning.

Certification Process and Portal Navigation

• After completing all modules, participants can download a certificate as proof of their qualification as a PPS+ manager.

• The new habilitation portal will serve as the primary reference point for authorizing individuals or being authorized as a PPS+ manager. Access requires familiar login methods using known credentials.

Habilitation des gestionnaires RPPS+

Introduction à l'habilitation

• La présentation se concentre sur le processus d'habilitation des gestionnaires RPPS+, un aspect crucial pour la gestion des professionnels de santé.

• L'utilisateur doit sélectionner la structure appropriée avant de procéder à l'ajout d'un gestionnaire.

Étapes du processus d'habilitation

• Deux options sont disponibles : ajouter un gestionnaire ou désigner un gestionnaire existant, facilitant ainsi la gestion des droits.

• Il est possible de rechercher un professionnel par divers critères, avec le numéro de carte étant le plus fiable et unique.

Validation et confirmation

• Une fois les informations saisies, il est nécessaire de valider l'adresse e-mail, qui est obligatoire pour finaliser l'habilitation.

• Un nouveau champ a été ajouté pour confirmer que la formation adéquate a été suivie, avec un lien vers la plateforme de formation en ligne.

Récapitulatif et envoi de la demande

• Après avoir complété toutes les étapes, un récapitulatif s'affiche avant l'envoi final de la demande d'habilitation.

• L'utilisateur peut choisir de recevoir une confirmation par e-mail après soumission; cela permet une traçabilité immédiate.

Traitement et suivi des demandes

• Le traitement des demandes est instantané; dès qu'une habilitation est accordée, le professionnel peut accéder au portail PS+ sans délai.

• Des notifications par e-mail confirment les habilitations effectuées; il est précisé que ces actions ont lieu dans un environnement test sans impact réel.

Questions fréquentes et clarifications

• Les participants posent des questions sur le pré-enregistrement via France Connect et son interaction avec le système RPPS+.

• Il est confirmé que le processus d'enregistrement reste inchangé malgré les modifications apportées aux habilitations.

Joining the Presentation

Accessing the Session

• Participants can join the session by scanning a QR code or using a provided link.

• There were technical difficulties with the presenter’s computer, causing delays in sharing the link.

E-Learning Platform Registration

• Attendees need to create an account on the e-learning platform before accessing training materials. This process is not immediate and requires some setup time.

• The presenter notes that only those who have created their accounts will be able to participate fully in the training session.

Engagement and Quiz Preparation

Participant Engagement

• The presenter encourages more participants to join, noting that only 12 out of 428 attendees are currently engaged in the quiz preparation.

• Acknowledgment of participants who are ready to engage, with a call for more involvement from others present.

Starting the Quiz

• The first question focuses on responsibilities for legal representatives using the RPPS+ portal, allowing 40 seconds for responses. Multiple answers may be correct based on understanding roles and obligations.

• Technical issues continue as participants await results while managing engagement levels during this interactive segment.

Understanding Responsibilities

Quiz Results Discussion

• Out of 104 responses, many incorrectly believed that attending management training was mandatory for access to RPPS+. Clarification is provided that it is recommended but not obligatory.

• Legal representatives must ensure their managers have completed necessary training but can still access RPPS+ without it if they fulfill other requirements like delegating tasks appropriately.

Transition Period Insights

Mandataire Access Timeline

• The second quiz question addresses how long mandataires can access RPPS+ with just their current habilitation; clarity is given regarding transition periods ending September 1st after which changes will take effect.

• Emphasis on understanding these timelines helps prepare structures for upcoming changes in access protocols related to RPPS+.

What Changes for Mandataires and Gestionnaires PPS+?

Key Dates and Access to PPS+

• The critical date for mandataires is September 1st, after which they will lose access to the PPS+ portal unless they take specific actions.

• Today's date (April 7th) is relevant in relation to the webinar, while July 31st was arbitrary, and December 31st marks the end of the year with no significant impact on access.

Requirements for Continued Access

• To maintain access to the PPS+ portal post-September 1st, mandataires must either follow training or self-authorize as a gestionnaire on their habilitation portal.

• If mandataires miss initial questions about requirements, they can still join later without issues; however, action is necessary to retain access.

Training and Self-Authorization

• The essential requirement for all mandataires is completing training to continue accessing PPS+ from September 1st.

• Two methods exist for becoming a gestionnaire: self-authorizing through their habilitation portal or requesting authorization from another mandataire or legal representative.

Implications for Gestionnaires

• Starting April 15, 2025, current gestionnaires will lose their habilitation and consequently their access to the PPS+ portal if no action is taken.

• It’s confirmed that professionals registered by these gestionnaires will not lose their RPPS numbers despite changes in habilitation status.

Actions Required Post-April 15

• For those who are currently RPPS+, maintaining this status requires either online training or reauthorization from a mandataire or legal representative starting April 15, 2025.

• The majority correctly identified that both actions—training and reauthorization—are necessary to remain a gestionnaire PPS+.

How to Become a PPS+ Manager?

Steps to Become a PPS+ Manager

• To become a PPS+ manager, one must complete online training and request a card from a legal representative or mandator.

• It is mandatory for all new PPS+ managers to undergo online training before accessing the portal; obtaining a card is essential for this access.

• In rare cases, if an individual has an RPPS number and an ICPS, they can use their ICPS to access the RPPS+ portal, but ordering a card is still recommended.

Quiz Results and Engagement

• Santos was recognized for providing the longest correct answer during the quiz, with several others also performing well.

• The session had 15 minutes remaining, with plans to reserve the last five minutes for feedback on the webinar.

Technical Issues and Questions

• Participants faced technical difficulties with microphones being muted; questions could be submitted via chat instead.

• A question about how to applaud in the virtual setting was addressed by explaining how to send reactions through interface options.

Transition from Paper Forms to Online Processes

• There are plans to phase out many paper forms in favor of online processes through the habilitation portal starting April 15th.

• Currently existing paper forms will remain available temporarily; however, no new forms will be created specifically for PPS+ management procedures.

Legal Representative Autohabilitation

• Legal representatives do not need self-habilitation as they are automatically granted authority in their role.

• A professional's PPS+ number is linked to their registered activity (finesse), allowing them to work across multiple sites under different managers.

Limitations on Professional Referencing

• Unfortunately, it will not be possible to reference all professionals after completing the process as initially hoped.

• Clarification was provided regarding two platforms: one for ordering cards (CPE), and another (mes habilitations) for granting authorizations related specifically to PPS+.

How to Navigate the PS+ Registration Process

Overview of the Registration Process

• The registration process with NS involves a simplified approach, where various options are available for each action. This simplification is essentially a transposition of existing forms.

• A specific module exists for mobile registration on PS+, which is broader than just the basic steps; it includes additional resources and links.

Importing Professionals into the System

• Unfortunately, importing professionals into the system after completing the management course is not possible due to security measures. Initial manual entry is required before transitioning to ongoing updates.

• There will be updates to the form index when certain forms are removed, ensuring that users have access to current information.

Understanding RPPS and APPS+

• The APPS+ number does not exist as a standalone entity; instead, it relates to accessing services through a national identity verification system (RPPS).

• It appears that connecting via RPPS will become mandatory based on structural size, emphasizing dual-factor authentication linked to national identity.

Challenges in Obtaining RPPS Numbers

• Individuals seeking their RPPS number must ensure there’s an authority within their organization capable of validating their request; this typically falls under employer responsibilities.

• For successful registration, prerequisites such as contracts with NS must be fulfilled before validation can occur by designated personnel within organizations.

Distinction Between RPPS and MIE

• The RPPS serves as an identification number for professionals, allowing access to electronic identification methods. In contrast, MIE refers specifically to different identification systems.

• While physical cards are not strictly necessary for management purposes, most users will likely opt for them due to practical considerations surrounding digital alternatives.

Current Status of PPS+ Access

• Currently, health professionals in private practice cannot register on PPS+, which remains limited primarily to office-based and medical sectors. Future expansions may include these groups.

• Communication regarding changes in authorization processes will be sent out via email when significant updates occur concerning PPS+ management roles.

Preparing for Upcoming Changes

• There has been extensive communication about upcoming requirements since 2022; however, readiness among stakeholders remains low. Ongoing projects aim at enhancing support structures across regions.

• Medical-social professionals will need mobile devices equipped with specific applications (ICPs), indicating a shift towards more integrated digital solutions in professional settings.

Webinar Discussion on RPPS and Internal Structure

Overview of the Webinar

• The discussion highlights the importance of internal structure and CSE topics, indicating that responses may vary based on specific organizational contexts.

• An announcement is made regarding the opening of RV for sanitary professionals before January 1, 2026, although no specific date is provided yet.

Feedback and Engagement

• Participants are encouraged to provide immediate feedback on whether the webinar met their expectations, emphasizing a desire for open communication.

• A reminder is given to revisit slides through scanning or links provided during the session for further clarification.

Anonymous Feedback Opportunity

• Attendees are invited to express their thoughts anonymously about the webinar's effectiveness, with an emphasis on constructive criticism to improve future communications.

• The facilitator reassures participants that all feedback will be taken positively and used to enhance future sessions.

Updates on DMP Matrix Implementation

• There are currently no updates available regarding the effective implementation of the DMP habilitation matrix; however, there is hope that changes discussed in this webinar will lead in a positive direction.

• Clarification is provided about obtaining an RPPS number for professionals already equipped with a card that does not generate one; it remains accessible regardless of prior equipment status.

Open Comments Section

• Participants are prompted to share any additional comments or questions they have directly within a designated section, which could inform future communication projects.

• The facilitator emphasizes that replays and support materials from this webinar will be made available online for further review by attendees.

Role Clarifications and Training Resources

• Attendees are reminded to check their roles before training sessions begin to understand their positions better within their organizations. Guidance documents can be found online by searching "guide RPPS+" on Google for assistance with registration steps.

• Discussions touch upon challenges related to mass imports due to security concerns; transparency about these issues is maintained throughout the conversation as participants seek clarity on processes involved in data management within multiple structures.

Communication and Support Overview

Importance of Communication

• The speaker emphasizes the importance of clear communication, encouraging participants to reach out with questions or concerns through designated channels.

• Participants are reminded that support is available from both the grade and ANS support teams for any inquiries they may have.

Feedback and Needs Assessment

• The speaker invites feedback on additional resources such as webinars or guides, highlighting a willingness to adapt based on participant needs.

• There is an emphasis on building communication tailored to the audience's requirements, reinforcing a collaborative approach.