Running a Remote Usability Test, Part 1

Running a Remote Moderated Usability Test - Part 1

In this video, the speaker explains how to start a remote moderated usability test. The section covers sending day-of reminders to participants, coordinating participant and observer access, starting the session with the participant, and obtaining consent.

Starting the Session

• Send day-of reminders to participants including session start time, duration, required equipment (e.g., phone, charger, headphones), and any necessary app installations.

• Remind participants to have good WiFi access and no interruptions during the session.

• Coordinate participant and observer access by using Zoom's waiting room feature or delaying sending meeting links until ready.

• Start the session by welcoming the participant, confirming their name pronunciation, mentioning observers' presence if visible in meeting list. Obtain consent for recording.

Conclusion

The first part of this two-part series provides an overview of how to start a remote moderated usability test. It covers important steps such as sending day-of reminders to participants about equipment requirements and WiFi access. Coordinating participant and observer access is also discussed along with starting the session with proper introductions and obtaining consent for recording.