A Day as a Flight Attendant | Southwest Airlines

A Day as a Flight Attendant | Southwest Airlines

Introduction to Flight Attendant Life

Overview of the Day's Journey

  • Yakira introduces herself as a flight attendant for Southwest Airlines, based at Midway Airport. She outlines the day's itinerary: flying from Midway to Loria, then to St. Louis, and concluding in Nashville.
  • Emphasizes the importance of checking in at the lounge, where unexpected encounters with colleagues can occur.

The Rewards of Being a Flight Attendant

  • Yakira shares her joy in receiving thank-you notes from passengers, highlighting how these small gestures make her job rewarding.
  • Discusses the unpredictability of working with different crew members and how this fosters connections before boarding.

Responsibilities and Priorities

Role as an A-Light Attendant

  • As the A-light attendant, Yakira serves as the primary contact for pilots and operations agents while ensuring crew communication.
  • Stresses that passenger comfort and safety are top priorities; encourages reporting any unwelcome behavior during flights.

Training and Experience

  • Mentions that new flight attendants undergo a six-month probation period on reserve status, which is crucial for learning about the job dynamics.
  • Observing experienced flight attendants helps newcomers adapt their styles by picking up useful techniques.

Personal Reflections on Job Satisfaction

Alignment with Personal Values

  • Yakira reflects on her background in theater and dance, noting how it aligns with her role as a flight attendant where personality shines through.
  • Expresses gratitude for being part of a company that allows individuality and fun, contributing to overall job satisfaction.

Conclusion of Day's Work

  • Concludes by sharing her happiness about working at Southwest Airlines and looks forward to future flights with passengers.
Video description

If a smile is worth a thousand words, Southwest Flight Attendant Yahkirah B.’s warm smile can share Hospitality with entire planes full of Customers and Cohearts at once! Yahkirah is a Chicago (Midway) based Flight Attendant who brings her love of connecting with people to work every day. Whether she’s welcoming Customers onboard, coordinating with her Crew, serving up snacks and sips, or ensuring Safety is our top priority, Yahkirah is the Heart of Southwest. Follow along on a trip with Yahkirah and learn more about the world of a Southwest Airlines Flight Attendant. Produced by Southwest Airlines. At Southwest Airlines, our Purpose is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Company Values are reminders that how we work is as important as what we do. It’s the attitude of our People; the power of a smile; someone going the extra mile for a Fellow Employee or Customer that sets us apart. We hope to share our Southwest Heart and our legendary Hospitality with you soon! Wanna get away? Book now: https://www.southwest.com/ Follow us on social media: FACEBOOK: https://www.facebook.com/SouthwestAir/ INSTAGRAM: https://instagram.com/SouthwestAir LINKEDIN: https://www.linkedin.com/company/southwest-airlines