My Exact System for Selling AI Voice & Chat (No Pitching Needed)
How to Sell AI Voice and Chat Services to Local Businesses
Introduction to Selling AI Services
- The speaker introduces a method for selling AI voice and chat services to local businesses, emphasizing the potential for monthly income.
- Josh shares his motivation and success using a system called DAR, which has helped him grow his customer base significantly.
Success Stories and Strategies
- Josh recounts his experience with an AI bootcamp that transformed his approach by focusing on popular AI tools rather than complex tech products.
- He describes a recent call center initiative where 15 out of 20 prospects accepted demos using the same script from the bootcamp.
Importance of Following Proven Systems
- Emphasizing the importance of following established systems, Josh encourages others not to deviate from proven methods for success.
- He highlights that this approach can lead to time and financial freedom, urging viewers to engage with his content for further resources.
The Concept of Digital Donuts
- Josh introduces the idea of "digital donuts," a metaphor for providing value upfront without pressure when approaching business owners.
- He explains how traditional sales tactics can be replaced with personalized digital demos that showcase potential benefits directly related to the prospect's business.
Engaging Prospects Effectively
- The strategy involves sending pre-built personalized AI demos via email, leading with value rather than a hard sell.
- By presenting an engaging demo that addresses specific business needs, prospects often respond positively with curiosity about implementation.
Demonstrating Value Through Interaction
- An example is provided where a demo engages users in conversation about their pest control needs, showcasing how the AI responds intelligently.
- As prospects interact with the demo, they begin recognizing its relevance and potential impact on their own operations.
AI Voice Assistant Demo for Businesses
Introduction to AI Role Play
- The demo begins with users interacting with a voice AI agent, showcasing its capabilities in role-playing scenarios.
- Jenna, the AI assistant, introduces herself and asks for the user's name to personalize the experience.
Business Interaction Simulation
- Jenna confirms the user's name and prepares to ask questions about their business, setting up a realistic interaction.
- The user identifies their business as Thunder Pest Control, primarily serving homeowners but also handling commercial clients.
Customer Inquiry Handling
- Jenna transitions into her role as the voice AI assistant for Thunder Pest Control, simulating a customer call.
- A potential customer describes pest issues at home; Jenna responds empathetically and gathers more details about the problem.
Appointment Scheduling Process
- The conversation continues with Jenna offering to schedule an inspection and treatment for pests.
- After discussing availability, they agree on an appointment time that suits the customer's needs.
Conclusion of Demo and Benefits of AI Integration
- The demo concludes with Jenna summarizing how she can assist Thunder Pest Control and inviting further questions about implementation.
- Key benefits of using a voice AI assistant are highlighted: time savings through automation, improved customer satisfaction via 24/7 support, increased efficiency by reducing response times.
Understanding Customer Reactions to AI
Initial Impressions of AI Capabilities
- Jamie expresses surprise at the capabilities of AI technology during the demonstration.
- Jenna reassures Jamie that no technical expertise is required from users; everything is set up seamlessly in the background.
Addressing Concerns About Implementation
- Jamie mentions taking a gradual approach to implementing voice AI features like after-hours support.
Importance of After-Hours Support
- Jenna emphasizes that after-hours answering is where voice AI excels, ensuring businesses never miss calls outside regular hours.
Strategies for Engaging Local Businesses
Identifying Target Businesses
- Discussion shifts to strategies for attracting local businesses interested in demos.
- Key indicators include lack of live chat on websites or after-hours support; industries like florists and attorneys are mentioned as prime targets.
Utilizing Tools for Outreach
- A tool called Outscraper is suggested for compiling lists of local businesses based on specific criteria such as category and zip code.
AI Voice Agents and Lead Automation
Utilizing AI for Lead Generation
- The speaker discusses the benefits of using an AI voice agent that operates 24/7 to handle calls, particularly for businesses lacking after-hours support.
- A targeted list of approximately 700 leads is compiled, focusing on custom home builders. This list includes essential contact information such as business names, websites, and emails.
- Out of the leads analyzed, around 528 do not have web chat functionality on their websites, indicating a potential gap in customer engagement opportunities.
Assessing After-Hours Support
- The speaker emphasizes the importance of after-hours communication since many customers reach out during non-business hours; many businesses only offer standard voicemail.
- An example lead named Jamie is used to illustrate the process of checking for after-hours answering capabilities. Jamie's business lacks this feature.
Engaging Leads with Personalized Offers
- The strategy involves reaching out to leads during business hours to inform them about missed opportunities due to lack of web chat and automation tools.
- Instead of a hard sell, the approach is framed as offering a "digital donut," presenting a helpful tool rather than pushing a product.
Creating Customized AI Demos
- Instructions are provided on how to build personalized AI demos quicklyâideally within five minutesâusing specific tools like High Level accounts and Bot Mockups.
- A free trial link for Bot Mockups is shared, allowing users to create mockups without immediate costs.
Steps for Building an AI Demo
- The process begins by importing leads into High Level and identifying those without web chat or after-hours support.
- A unique prompt tailored to each business is generated using GPT technology based on their website URL.
- This prompt is then used in Bot Mockups to create a personalized demo that simulates interaction on the prospect's homepage.
Finalizing and Sending Demos
- Once the demo is created, an automation triggers an email containing the personalized demo link sent directly to the prospect.
- Detailed steps are outlined for creating mockups from scratch using website URLs and generating prompts through ChatGPT.
Dynamic AI Demos: Engaging Prospects
Introduction to AI Automation for Lead Engagement
- The speaker discusses reaching out to prospects about their missing leads and introduces an AI automation solution that has been developed for them.
- An email is sent to the prospect containing a link, indicating the promise made to deliver a dynamic demo.
Real-Time Interaction with Prospects
- A dynamic demo funnel is created, allowing prospects to interact with their website in real-time, simulating how potential customers would engage.
- The AI responds instantly as if it were representing the wedding venue, showcasing personalized interaction by asking relevant questions about the wedding date.
Enhancing Customer Experience Through Personalization
- The demo not only includes chat but also features a personalized AI voice demo, leading prospects towards booking a call for further engagement.
- This approach serves as a "digital donut," providing valuable insights into how AI can enhance business operations and customer interactions.
Outcomes of Implementing AI Solutions
- By utilizing this personalized AI demo, businesses can expect increased revenue, improved time management, and enhanced customer experiences.
- Some prospects may ignore the outreach; however, those who understand its value will inquire about setting up similar solutions for their own businesses.
Next Steps in Leveraging AI Demos
- The speaker hints at future content that will guide viewers on converting these demos into paying clients and establishing a recurring revenue model.