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The 10 Principles of Listening | Skills You Need
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The 10 Principles of Listening | Skills You Need

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This section discusses the principles of effective listening, including observing body language and noticing inconsistencies between verbal and non-verbal messages.

Principles of Effective Listening

  • Effective listening involves not only hearing what is being said but also observing body language and noticing inconsistencies between verbal and non-verbal messages.
  • Incongruence between verbal and non-verbal messages should be considered when interpreting someone's true feelings or intentions.
  • Ten principles for good listening are discussed:
  • Stop talking and listen when someone else is speaking.
  • Avoid interrupting or talking over others.
  • Listen to what is being said, not just the words spoken.
  • Clarify the message to ensure accurate understanding.

Preparation for Listening

  • Prepare yourself to listen by relaxing and focusing on the speaker.
  • Put aside distractions and other thoughts that may interfere with active listening.

Supporting the Speaker

  • Help the speaker feel free to speak by showing empathy, nodding, maintaining eye contact, and using encouraging gestures or words.

Removing Distractions

  • Remove distractions by focusing on what is being said, avoiding doodling or other unnecessary interruptions that disrupt the listening process.

Empathy and Open-mindedness

  • Empathize with the speaker by trying to understand their point of view without letting personal prejudice or biases interfere.
  • Keep an open mind to different views and opinions expressed by others.

Patience in Listening

  • Be patient while listening, allowing pauses for speakers to gather their thoughts or continue speaking at their own pace. Avoid interrupting or finishing sentences for them.

Avoiding Personal Prejudice

  • Avoid personal prejudice by focusing on what is being said rather than getting distracted by the speaker's habits, mannerisms, or regional accents.

Listening to Tone and Volume

  • Pay attention to the tone and volume of the speaker's voice, as they contribute to the overall message being conveyed. Volume and tone can help understand emphasis and intention.

Listening for Ideas

  • Focus on understanding the ideas being communicated rather than just isolated words or pieces of information.
  • Concentrate and let go of distractions to better link together information and grasp the speaker's intended meaning.
Video description

The 10 Principles of Listening | Skills You Need Video other: https://goo.gl/pCZ2ZW A good listener will listen not only to what is being said, but also to what is left unsaid or only partially said. Effective listening therefore involves observing body language and noticing inconsistencies between verbal and non-verbal messages, as well as just what is being said at any given moment. Listening is therefore not just a matter of using your ears, but also your eyes. There are ten principles behind really good listening. ------------------------------------------------------------------------------------------------------------------------ Thank for watching!!! Don't forget to like and subscribe!