Comunicar los RESULTADOS de un ESTUDIO de MERCADO: INFORME y PRESENTACION | Lorena Ronda

Comunicar los RESULTADOS de un ESTUDIO de MERCADO: INFORME y PRESENTACION | Lorena Ronda

How to Present a Market Research Report

Importance of Presentation in Market Research

  • The final step in the market research course focuses on how to present findings effectively, both internally and externally.
  • Researchers must analyze and communicate results responsibly, emphasizing relevant insights that can enhance business operations.

Structure of the Report

  • The presentation consists of two main components: a written report and an oral presentation.
  • The report is divided into three parts: project introduction, core content with data analysis, and appendices for supplementary information.

Project Introduction

  • This section outlines who commissioned the study, its objectives, and the approach taken.
  • It includes essential documents like the commissioning letter detailing requirements and objectives.

Content Organization

  • The report should have a clear index listing all sections, subsections, tables, figures, and appendices for easy navigation.
  • Each table or figure must be numbered and titled appropriately to facilitate referencing within the text.

Executive Summary

  • An executive summary provides a concise overview of the project’s purpose, methodology (qualitative followed by quantitative), key findings, and conclusions.
  • Typically one page long, it serves as an introduction to what readers will find in detail throughout the report.

Detailed Findings

  • The content section begins with identifying problems such as declining sales over five years.

Analysis of Market Problematic and Methodology

Introduction to the Study

  • The study aims to analyze the causes of a specific market problem, presenting it within a broader context.
  • Consumer surveys from a year and a half ago indicate significant concern among consumers regarding certain aspects, potentially contributing to the identified issues.

Contextualizing the Problem

  • Secondary information sources include online reviews and consumer feedback on social media, which help contextualize both the company's situation and that of its competitors.
  • A qualitative study will be conducted involving targeted consumer interviews and questionnaires based on previous customer concerns highlighted in earlier studies.

Defining Methodology

  • The methodology will first present the problem's context before defining how data collection will occur, emphasizing that problems can also represent opportunities.
  • Notably, there is an emerging trend towards electric scooters; BMW currently lacks such products but may need to consider this market shift.

Sampling Strategy

  • The sampling strategy must clearly define who will participate in interviews or experiments, justifying choices made about demographic selections (e.g., ages 18–24).
  • It’s essential to explain why certain methods (interviews, focus groups, phone questionnaires) were chosen for data collection.

Data Analysis and Results Presentation

  • After data collection, statistical techniques used for analysis must be specified along with their rationale.
  • Results should be presented objectively with clear numerical evidence showing changes in consumer agreement levels over time.

Addressing Limitations

  • Every study has limitations; acknowledging these is crucial. Potential shortcomings might include poorly phrased questions or missing demographic groups.
  • Future studies should consider these limitations for improvement; unrealistic expectations of perfection are not feasible in research.

Conclusions and Recommendations

  • Finally, conclusions drawn from results should guide recommendations for decision-makers regarding product development or market strategies.

Market Study Report Guidelines

Structure of the Report

  • The report will include objective interpretations in results and subjective contributions in conclusions and recommendations, along with annexes for relevant information.
  • Interviews, images from experiments, and statistical data will be summarized within the study body while complete details will be provided in annexes for further reading.

Writing Tips for Market Reports

  • Always consider that the reader wants to apply the advice given; present it in a way that shows its relevance to improving their business.
  • Focus on providing actionable insights that address current opportunities or issues relevant to the business context.

Clarity and Objectivity

  • Use clear language appropriate for the audience; avoid overly technical jargon unless explained clearly (e.g., p-value).
  • Maintain objectivity by presenting results as they are found; if no differences are observed between groups, this must be reported honestly.

Consistency with Objectives

  • Ensure that all objectives set at the beginning of the study are addressed at the end; discrepancies may lead to questions about report validity.
  • Reiterate objectives throughout the report to confirm alignment between initial goals and final findings.

Presentation Quality

  • The report should be visually appealing with an organized layout, using legible typography and appropriate spacing.
  • Graphical elements like tables should be well-designed, avoiding direct copies from software outputs; they should match corporate colors where applicable.

Importance of Aesthetic Appeal

  • Aesthetics matter significantly in marketing reports; poorly organized or unattractive presentations can detract from credibility.
  • Ensure all visual elements are coherent and enhance understanding rather than confuse readers.

Presentation Delivery

Presentation Tips for Effective Communication

Importance of Slide Design

  • Presenters should keep slides light and focused, including only essential information such as key figures, words, or tables. Extensive details can be referenced in the report instead.
  • Encourage the audience to refer to specific pages in their reports for detailed data rather than cluttering slides with redundant information.

Visual Content Strategy

  • Use impactful visuals that reinforce the message; avoid irrelevant images or complex formulas that do not contribute to understanding results.
  • Ensure all images used are relevant and high-quality, directly supporting the narrative without unnecessary filler content.

Directing Audience Attention

  • Highlight critical points during the presentation by guiding the audience on where to focus their attention, especially when discussing significant differences between groups.
  • Clearly communicate which results are most important to prevent confusion during lengthy presentations filled with data.

Professional Appearance and Consistency

  • Dress appropriately for the audience and context; formal attire may be necessary depending on the company being presented to.
  • Maintain visual consistency between slides and written reports through cohesive themes, colors, and typography using templates like those from Canva.

Engaging with the Audience

  • Be prepared for interaction during presentations; ask questions that invite participation or feedback from the audience.
Video description

🌟📚 Libro de la asignatura: - Marketing Research by Naresh K. Malhotra: https://amzn.to/3utEf05 (Inglés) - Investigación de Mercados de Naresh K. Malhotra: https://amzn.to/3HeeBUF (Español) Índice del vídeo: 0:00 Introducción a las relaciones causales y requisitos 4:10 El grupo experimental y el grupo de control 8:00 Las variables dependiente, independientes y de control 12:42 Validez de los resultados y pruebas estadísticas Estos son los vídeos correspondientes a la asignatura Business Statistics & Marketing Research, impartida de manera presencial en la Universidad de Deusto. Las explicaciones aquí compartidas representan solamente algunos conceptos aprendidos en el curso, mientras que la mayor parte de este se desarrolla de manera presencial. Para más información sobre cómo matricularte en Deusto haz click aquí: https://www.deusto.es/cs/Satellite/deusto/es/universidad-deusto/estudios#ancla-estudios Lorena Ronda Profesora de Marketing - Universidad de Deusto Doctora en Ciencias Económicas y Empresariales Grabación y edición: Xabat Lertxundi (Deusto Online) LinkedIn: https://www.linkedin.com/in/lorenaronda​ Canal de la Universidad de Deusto: https://www.youtube.com/user/deusto