La Magia del buen Trato

Urgent Inquiry About a Husband's Condition

Initial Concern and Request for Information

• The caller urgently seeks information about her husband, who was admitted to the emergency room the previous night. She expresses distress and desperation for updates on his condition.

• The hospital staff informs her that they cannot provide details directly and advises her to speak with the secretary in the emergency department for further assistance.

Interaction with Hospital Staff

• A second caller, identified as María Gómez, also inquires about her husband’s admission to the hospital. She is directed to contact a nurse for more information regarding his status.

• Another individual named Joana expresses concern over not knowing anything about her husband after he was admitted urgently, indicating a sense of urgency and anxiety surrounding his health situation.

Updates on Patient's Condition

• The staff member finally provides an update that Roberto is currently in recovery after being admitted with severe abdominal pain but is reported to be improving. This brings some relief amidst the ongoing concerns from family members waiting for news.