Como hacer un Manual de Calidad Iso 9001
Explanation of Quality Management System Documentation Structure
In this section, the structure of a quality management system documentation is explained, highlighting its benefits and detailing the composition of a quality manual.
Quality Management System Documentation Structure
- The documentation structure of a quality management system depends on factors like organization size, activities complexity, process interactions, and staff competence.
- The hierarchy of documentation in a quality management system typically includes the following levels:
- Level 1: Quality Manual describing the quality management system based on established policies and quality objectives.
- Level 2: Procedures outlining processes and related activities necessary for implementing the quality management system.
- Level 3: Work instructions, guides, and formats serving as detailed working documents.
- The documentation usually comprises elements such as quality policy, objectives, manual, documented procedures, work instructions, forms, specifications, external documents, and records.
Benefits and Components of Quality Management System Documentation
This section delves into the benefits derived from documenting a quality management system along with key components included in such documentation.
Benefits and Components
- Documenting a quality management system offers various advantages:
- Describing the organization's quality management system.
- Communicating leadership commitment to quality.
- Helping employees understand their roles.
- Providing process evidence.
- Declaring activity execution methods.
- A suggested structure for a quality manual includes two main sections:
- Section One: Organizational Context covering organizational history briefly along with mission, vision, and company structure details.