Running a Remote Usability Test, Part 2
Learn how to run a remote moderated usability test. This second video covers how to actually facilitate the session with the participant and how to end with debrief, incentive, and initial analysis with your team. Watch Part 1: https://www.youtube.com/watch?v=ZkDafFDtJ1Y
Running a Remote Usability Test, Part 2
Running a Remote Moderated Usability Test: Part 2
In this video, the speaker provides tips on how to conduct a remote moderated usability test. The video covers how to start the session, administer tasks, provide reassurance to participants, and wrap up the session.
Starting the Session
- Before beginning the session, ask interview questions relevant to the test.
- Administer the first task with written instructions that participants can refer back to.
- Provide reassurance to participants by telling them they are doing a great job thinking out loud.
Wrapping Up the Session
- Ask any remaining follow-up questions and thank the participant.
- Tell participants specifically how and when they will receive their incentive.
- Schedule at least 15 minutes at the end of each session for discussion with observers and reflection on what was seen so far.
Reflection Workshop
- Schedule a larger research reflection workshop with observers at the end of the study to review and discuss findings.