The Trillion Dollar Agentic Workflow Opportunity Is Here
The Future of AI Agents and Finance
Overview of the Implementation Challenge
- The implementation challenge for agents is not just about agents; it reflects a shift in finance regarding software models and the search for value in AI.
- Private equity (PE) firms have historically viewed SaaS companies as similar, but recent challenges have emerged due to AI's impact on these businesses.
- SaaS growth metrics have deteriorated, prompting PE firms to reconsider their investments in companies that are struggling to adapt to AI technologies.
Pressure on Private Equity Firms
- Many PE firms with funds from 2026 onwards face difficulties selling previously healthy SaaS companies now at risk due to AI advancements.
- Hyperscalers are realizing they need hands-on engineers who can work directly with customers rather than relying solely on theoretical discussions about AI.
New Business Models and Partnerships
- Hyperscalers like OpenAI and Anthropic are seeking partnerships and capital to support their new business models focused on practical implementations of AI.
- There is a growing recognition among Fortune 500 companies that understanding the difference between chatbots and agents is crucial for leveraging AI effectively.
Value Creation through Agent Workflows
- Companies are eager to implement agent workflows but lack expertise, recognizing the potential trillions of dollars in value from fully automated processes.
- Achieving complete automation across workflows is a new capability emerging in 2026, which many organizations want to capitalize on.
The Role of Consulting Firms
Demand for Expertise
- Companies are turning to established players like OpenAI and Anthropic for assistance in implementing agent workflows amid uncertainty about vendor reliability.
- Major consulting firms are shifting focus towards product offerings, embedding themselves within accounts where hyperscalers operate.
Market Dynamics
- The market currently favors completed workflows over standalone products, leading private equity firms to invest heavily in joint ventures with leading AI labs.
Understanding Implementation Layers
Key Components of Implementation
- Discussions around services versus software highlight the importance of understanding where value lies within workflow versus harnessing data or permissions.
- Companies must navigate complex relationships with vendors while ensuring they derive real value from their chosen solutions.
Pressures Affecting Agentic Workflows
- Four axes of pressure influence how agentic workflows function: movement down stack by labs, consultancies moving up stack, systems of record opening APIs, and private equity acting as distribution channels.
Strategic Considerations for Builders
Building Effective Solutions
- Builders should focus on creating specific action layers tied closely to business objects rather than generic intelligence solutions that lack context.
- Understanding how implementation layers shape value will be critical as buyers evaluate different vendors' claims regarding their offerings.
Navigating Choice Paralysis
- With significant competition converging around valuable agentic workflows, discerning true value becomes increasingly challenging for buyers.
Conclusion: Importance of Customization
Emphasizing Customization Over Generic Solutions
- The current landscape necessitates customization within agentic workflows; generic solutions no longer suffice given the complexity involved.