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Café numérique du Jeudi 27/11/25
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Café numérique du Jeudi 27/11/25

Welcome to the Digital Café

Introduction and Context

  • The host welcomes everyone to the digital café, emphasizing a different context for this session.
  • This is a weekly live event held every Thursday at 2 PM, focusing on updates in the digital world and discussions about the Superen project.
  • The session will cover three main parts: news updates, deeper discussions on specific questions, and a segment on "scam of the week."
  • The host encourages audience participation and suggestions for future topics.

Community Growth

  • The group has surpassed 300 members within three months since its inception in mid-August.
  • There is excitement about community engagement, with increased interaction from Vincent in responding to member queries.

Team Building Activities

  • The hosts are currently in Rochefort for team building with the entire Superen team, brainstorming ideas for 2026.
  • A cooking contest was held among team members; the host humorously mentions finishing second.

Superen Project Updates

YouTube Milestone

  • Superen's YouTube channel has reached over one million views across all videos.
  • Viewers are encouraged to check out various short video capsules available on their channel.

Innovative Shopping Assistance

  • ChatGPT now offers an innovative shopping assistant feature that simplifies online shopping experiences.
  • Users can ask ChatGPT for product recommendations based on preferences like budget and type (e.g., robotic vacuum cleaners).

User Experience Enhancement

  • ChatGPT acts as a virtual store assistant by asking clarifying questions to refine product searches.

Buying a Vacuum Cleaner with AI Assistance

Exploring Options for Vacuum Cleaners

  • The speaker discusses the features they desire in a vacuum cleaner, such as self-emptying capabilities, voice assistance, and app control.
  • They evaluate different vacuum options based on personal preferences regarding price and aesthetics, indicating that some models do not meet their criteria.
  • The process involves answering questions to narrow down suitable vacuum choices, highlighting the versatility of this approach for various products beyond vacuums.

The Role of AI in Online Shopping

  • ChatGPT is presented as a tool that can assist users in making informed purchasing decisions online, potentially replacing traditional search engines like Google.
  • The speaker views AI as an additional resource rather than a replacement for human salespeople, emphasizing its role in enhancing the shopping experience by providing comparative information.

Advantages of Using AI for Comparisons

  • By using AI tools, shoppers can compare prices and features from different retailers before visiting physical stores to finalize their purchases.
  • The discussion touches on the overwhelming nature of online advertisements and pop-ups; AI helps filter out irrelevant information to streamline decision-making.

Current Trends in Digital Shopping Tools

  • The speaker notes that these advancements are recent and aims to inform listeners about how artificial intelligence is transforming online shopping experiences.

Addressing Email Security Concerns

Handling Suspicious Emails

  • Transitioning to group questions, the speaker addresses concerns about receiving suspicious emails and how to manage them effectively.

Options for Managing Unwanted Emails

  • Different email applications (Gmail, Outlook, etc.) provide options to mark emails as spam or phishing attempts. This functionality is crucial for maintaining inbox security.

Practical Demonstration of Email Management

  • A practical demonstration is provided on Gmail's interface showing how users can report unwanted emails through specific options available within their inboxes.

Email Management Options

Overview of Email Options

  • The speaker discusses the options available when selecting three dots in the email interface, including blocking senders and reporting spam or illegal content.
  • Emphasizes that all inboxes provide similar functionalities for managing unwanted emails.

Blocking Senders

  • Blocking a sender prevents future emails from that person, allowing users to manage excessive communication effectively.
  • The term "spam" is explained as unwanted mail, with an emphasis on its translation into French for clarity.

Reporting Spam

  • Users can report emails as spam, which directs their email service (like Gmail or Outlook) to categorize these messages as undesirable.
  • Reporting spam helps improve the filtering system by alerting the provider about potential marketing scams based on user feedback.

New Features: Reporting Phishing

  • Introduction of a new option to report phishing attempts, which are fraudulent emails designed to deceive recipients into providing personal information.
  • The importance of this feature is highlighted as it contributes to collective efforts against online scams.

Reporting Illegal Content

  • Users can report illegal content received via email, such as drug sales or explicit material. This action may lead to investigations by authorities if necessary.
  • The speaker notes that this function serves a communal purpose in reducing harmful content circulating online.

User Engagement and Questions

  • Viewers are encouraged to ask questions during the presentation; an example is given where a participant shares her experience with suspicious calls and actions taken.

Spam Calls and Email Scams: How to Protect Yourself

Understanding Spam Reporting

  • The speaker emphasizes that reporting spam calls is a significant step, even if it feels like a lot of work. Simply marking them as spam is already beneficial.
  • Blocking and reporting numbers helps inform your operator about potentially harmful contacts, which can lead to increased monitoring and possible deactivation of those numbers.
  • A question arises regarding the authenticity of an email from "bnp.direction@gmail.com," highlighting the prevalence of scams where individuals impersonate legitimate companies.

Identifying Fake Emails

  • The speaker explains that official company emails will not come from generic domains like Gmail; they should originate from the company's domain (e.g., bnp-belgium.com).
  • If there’s any doubt about an email's legitimacy, it's crucial to verify the source before taking action. This topic will be revisited later in the webinar.

Google Maps Features

  • The speaker mentions a recent webinar on Google Maps features, including how to locate parked cars—a useful tool for navigating unfamiliar areas.
  • During this session, humorous insights were shared about Google's use of camels and dogs for camera placements around the world.

Demonstrating Google Maps Functionality

  • The speaker prepares to demonstrate how to use Google Maps effectively by sharing their phone screen.
  • Google Maps allows users to navigate between points A and B using various transportation methods, making it versatile for different travel needs.

Parking Location Feature

  • Users often struggle with remembering where they parked; Google Maps offers a feature that allows users to save their parking location easily.
  • By tapping on their current location in Google Maps, users can record where they parked their vehicle, aiding in navigation back after errands or visits.

How to Use Google Maps for Parking

Finding Your Car with Google Maps

  • The speaker discusses how to locate their parked car using Google Maps by typing "parking" in the search bar or selecting a previously saved parking spot.
  • This feature is available on both iPhone and Android devices, allowing users to save their parking location by clicking on the blue dot representing their current position.
  • Viewers are reminded that the live session is recorded, enabling them to pause and review specific parts of the discussion about saving parking locations.
  • The process involves clicking on your location, selecting "save parking," and later searching for "parking" or accessing saved spots when needed.
  • The speaker emphasizes that this functionality is useful in unfamiliar cities and can be accessed across various devices including tablets.

Transferring Emails from Skynet to Outlook

Addressing Email Transfer Concerns

  • A growing concern among users is transferring emails from Skynet due to Proximus gradually discontinuing its service, leading many to seek alternatives like Outlook.
  • Users are informed that while Skynet email addresses still function, new accounts are no longer being created as Proximus phases out the service.
  • The speaker explains that regardless of the email platform (Skynet, Outlook, Gmail), there’s an option to automatically forward incoming emails from one address to another.
  • An example illustrates how users can consolidate multiple email addresses by forwarding all messages from one account into another for easier management.
  • This method proves beneficial not only for those transitioning away from Skynet but also for anyone changing their primary email address.

Practical Steps for Email Forwarding

  • To demonstrate how to set up email forwarding practically, the speaker navigates through Gmail settings where similar steps apply across different platforms like Outlook and Yahoo.
  • Users should access their email settings—typically found in the upper right corner—and look for options related to forwarding within their inbox settings.
  • In Gmail specifically, users need to select “See all settings” after clicking on the gear icon in order to find comprehensive configuration options.
  • The relevant section for setting up forwarding is labeled “Forwarding and POP/IMAP,” which allows users to manage how emails are directed between accounts.

How to Set Up Email Forwarding

Adding a Forwarding Address

  • To add a forwarding email address, click on "add a forwarding email address" and enter the desired email. A confirmation email will be sent to that address.
  • The recipient must accept the forwarding request; once accepted, all incoming emails will automatically forward to the specified address.

Benefits of Email Forwarding

  • Email forwarding is useful for consolidating multiple email accounts into one, especially if transitioning from an outdated service like Skynet.
  • Users are encouraged to create new accounts with reliable providers (e.g., Gmail, Yahoo) and set up automatic forwarding from their old addresses.

Accessing Emails via Proximus

  • For users with Skynet accounts facing issues, accessing emails through Proximus' webmail may provide better functionality than using third-party services like Gmail or Outlook.
  • Proximus Mail can be found easily online and offers a more stable experience for managing Skynet emails.

Troubleshooting Email Issues

  • If difficulties arise in finding settings for email forwarding, users are encouraged to seek help through private groups or contact support for guidance.

Beware of Scams: The Cart Stop Call

Overview of the Scam

  • A prevalent scam involves calls impersonating Cart Stop, which is a legitimate service in Belgium that helps block potentially fraudulent transactions on bank cards.

Details of the Scam Encounter

  • Michel received a masked call claiming there was an unauthorized transaction attempt of €1350 on her card. The caller falsely assured her that they had blocked it but requested further action via a link.

Recognizing Fraudulent Calls

  • It's crucial to recognize that legitimate services like Cart Stop do not initiate unsolicited calls asking for personal information or actions. Always verify such claims independently before responding.

How to Identify and Avoid Scams

Recognizing Scam Tactics

  • The speaker discusses a scam involving a request to click on a button for confirmation, warning that scammers may ask for bank transfers or passwords over the phone.
  • Emphasizes that legitimate banks will never ask customers to click on links or provide sensitive information through insecure channels like phone calls.
  • Shares a personal experience of verifying the legitimacy of a call by hanging up and calling back using an official number found online.
  • Highlights the importance of skepticism when receiving unexpected calls, advising individuals to verify claims independently before taking any action.
  • Encourages members of the community to post questions about suspicious communications in private groups for quick verification and support from others.

Steps to Take When in Doubt

  • Advises immediate disconnection from suspicious calls and emphasizes that there is no rush; it’s better to take time to ensure safety than act hastily.
  • Describes how scammers create urgency by pressuring victims into making quick decisions, often leading them into traps during these moments of stress.
  • Discusses the creation of private groups aimed at providing support and guidance against scams, highlighting the need for collective vigilance in an increasingly deceptive online environment.

Validating Notifications

  • Raises an important question about how to confirm if notifications received are genuine, stressing that users should always initiate actions themselves rather than responding directly to unsolicited requests.
  • Recounts an incident where a caller claimed there was a large transaction being processed. The speaker verified this through their banking app instead of following instructions given over the phone.
  • Warns against clicking on notifications sent by others; users should only interact with their banking applications directly without external prompts or requests for action from third parties.
  • Concludes with advice on maintaining security while using banking services, emphasizing that true security measures require proactive engagement from users rather than passive compliance with external requests.

Transitioning from Skynet Email: What You Need to Know

Importance of Notification and Action

  • The effectiveness of notifications is contingent upon the user's initial action that triggered them; clarity in digital communication is essential.

Address Change Recommendations

  • A discussion on whether users need to change their Skynet email address, with a suggestion to consider alternatives like Gmail or Outlook as Skynet's service is phasing out.
  • Users are advised to gradually transition away from Skynet email due to potential future issues accessing emails through Outlook.

Transition Strategy for Email Addresses

  • It’s crucial for current Skynet users to start thinking about creating new email addresses, as the existing ones will become less reliable over time.
  • Suggested alternatives include popular services such as Gmail or Outlook, emphasizing that while Skynet still functions, it lacks long-term support.

Setting Up Forwarding for Smooth Transition

  • Users can create a new email (e.g., ambroise_superzen@gmail.com) and set up automatic forwarding from their old Skynet address to ensure they don’t miss any communications during the transition.

Security Concerns Regarding Phone Calls

  • Discussion on the importance of verifying calls from banks; if unsure about a call's legitimacy, it's safer to hang up and call back using an official number.

Open Forum for Questions and Suggestions

  • Encouragement for participants to share suggestions regarding group projects or concerns about email management in a more organized manner post-discussion.

Recommendations and Future Engagements

Trust in Skynet and Future Directions

  • The speaker expresses a growing distrust in Skynet, suggesting the need to transition to a more reliable platform over time.
  • Emphasizes the importance of preparing for changes regarding Skynet, indicating that this is a significant topic of concern.

Community Engagement and Support

  • Encourages participants to ask questions within the private group, highlighting that increased engagement can lead to new options and opportunities.
  • Offers support for any doubts related to emails or phone numbers, reinforcing the community's role in providing assistance.

Upcoming Events and Social Activities

  • Mentions an upcoming bowling event with the team, promoting camaraderie among members.
  • Reminds everyone about their weekly meeting scheduled for next week at 14:00, fostering continuity in communication.