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Creating Custom Surveys with SurveyMonkey
In this video, Sabina, a content manager at SurveyMonkey, explains how to create custom surveys using the platform's free plan. She covers topics such as survey features, creating a new account, survey types and templates, modifying questions and design elements, integrations with other tools like Slack, and analyzing survey results.
Features of SurveyMonkey's Free Plan
- Create custom surveys for free
- Unlimited number of surveys and responses
- Partial response capture
- Real-time updates on survey results
Creating a New Account and Survey Types
- Dashboard overview
- Four distribution methods (email and link surveys, website or in-product surveys, mobile app pop-up surveys, Intercom chatbot surveys)
- Choosing a template or starting from scratch
- Editing questions in the Questions tab
- Changing the design of the whole survey in the Design tab
Integrations with Other Tools
- Adding Slack integration to send survey responses directly into a channel visible to all team members
- Setting up custom notifications for unhappy respondents
Analyzing Survey Results
- Using filters to analyze results in real time
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