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Creating Custom Surveys with SurveyMonkey

In this video, Sabina, a content manager at SurveyMonkey, explains how to create custom surveys using the platform's free plan. She covers topics such as survey features, creating a new account, survey types and templates, modifying questions and design elements, integrations with other tools like Slack, and analyzing survey results.

Features of SurveyMonkey's Free Plan

• Create custom surveys for free

• Unlimited number of surveys and responses

• Partial response capture

• Real-time updates on survey results

Creating a New Account and Survey Types

• Dashboard overview

• Four distribution methods (email and link surveys, website or in-product surveys, mobile app pop-up surveys, Intercom chatbot surveys)

• Choosing a template or starting from scratch

• Editing questions in the Questions tab

• Changing the design of the whole survey in the Design tab

Integrations with Other Tools

• Adding Slack integration to send survey responses directly into a channel visible to all team members

• Setting up custom notifications for unhappy respondents

Analyzing Survey Results

• Using filters to analyze results in real time

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