Formación inicial: sesión 3. 6 de marzo 2025| Plena inclusión
No Abuso de Poder
Introduction to the Session
- The session begins with a brief introduction, indicating readiness to start the discussion.
- Acknowledgment of previous discussions and participants who were absent on Monday.
Summary of Previous Sessions
- A concise summary is provided regarding the purpose of the current gathering, emphasizing its relevance.
- Reference to a video by Simon Tafy shared in earlier sessions, which effectively explains key concepts related to support management.
Key Functions of Support Managers
- Discussion centers around the role of support managers, highlighting their importance in assisting individuals with disabilities and their families.
Welcome and Context Setting
Introduction to the Session
- Emphasis on three main functions: raising awareness about available resources, facilitating community exploration, and supporting personal inquiry into local opportunities.
- The session begins with a request to silence all participants.
Resource Identification Process
- Confirmation that the recording has started, indicating readiness for discussion.
- The process of identifying community resources is discussed as part of the support manager's responsibilities.
- A warm welcome is extended to Remedios, who has just joined the meeting.
Overview of Discussion Topics
- Mentioned are various types of resources including material services and personnel hiring that can aid individuals with disabilities.
Importance of Shared Learning
- Participants are invited to provide a brief summary of the session's purpose.
- Recognition that ongoing learning from each other during sessions enhances understanding and collaboration among participants.
- Highlighting the significance of collective knowledge sharing within the group for better outcomes in support management.
- Merche greets everyone and encourages participation in summarizing previous discussions.
Community Engagement and Individual Support
Understanding Support Mechanisms
Key Functions of Support
Monthly Meetings and Individual Guidance
- Information about monthly meetings aimed at fostering a learning community is shared.
- Discussion on understanding what "support for all" means within this context.
- Reference to an initial session where foundational concepts were introduced.
- Participants are encouraged to utilize individual guidance hours for personalized assistance when feeling lost or needing direction.
Interactive Session Dynamics
- Emphasis on recognizing environmental possibilities as a critical function of support.
Resource Allocation
- Transition into an interactive segment where participants are invited to share thoughts dynamically to maintain engagement throughout the session.
Instrumental Metaphors for Participation
- Highlighting the importance of making resources available for individuals receiving support.
- Mention of a specific budget allocation (900 euros monthly for six months), emphasizing financial planning in support strategies.
Engagement and Participation
Addressing Connectivity Issues
- Participants are asked to metaphorically describe themselves using musical instruments, promoting creativity in self-expression during discussions.
- The idea that everyone has unique qualities akin to different musical instruments is emphasized, encouraging diverse contributions within group dynamics.
- Acknowledgment of unstable internet connection affecting participation but reassures engagement with Moisés' contributions.
Importance of Reviewing Materials
- Encouragement to review recorded videos from previous sessions for better understanding and retention.
Encouraging Interaction
Facilitating Questions and Clarifications
- Stressing the importance of asking questions during discussions to clarify doubts.
Advice for New Participants
- Suggestion for newcomers not to postpone their learning process, as it can become overwhelming later on.
Personal Reflections on Engagement
Instrument Analogy
- An informal exercise where participants compare themselves to instruments in an orchestra, reflecting their current state or feelings about work tasks.
- Example: One participant feels "out of tune" due to various distractions impacting focus.
Session Management and Structure
Adjusting Meeting Dynamics
- Recognition that participants seem distracted or overwhelmed; intention expressed to manage time effectively by possibly concluding early if needed.
Attendance Tracking
- Mention of tracking attendance and ensuring all participants are accounted for in future sessions.
Recap and Future Directions
Summary of Previous Discussions
- Recap emphasizes contextualizing support mechanisms at both macro (global trends) and micro (individual experiences).
Focus on Managerial Roles
Roles and Functions in Support Management
Understanding Common Roles
- Discussion on various roles within support management, including evaluator, facilitator, and personal figure. Emphasis on how certain functions align more closely with specific roles.
Project Presentation and Initial Ideas
- Encouragement for participants to share their initial ideas regarding project presentations, highlighting the importance of creativity in expressing these concepts.
Creating Visual Representations
- Participants are asked to use paper to visually represent their ideas about the phases and elements involved in support management within a limited time frame.
Importance of Graphical Representation
- The speaker stresses that while drawings do not need to be perfect, they should effectively convey the key ideas participants have regarding their roles as support managers.
Sharing Creative Outputs
- A call for participants to share their visual representations via camera, fostering collaboration and feedback among peers.
Exploring Key Moments in Support Management
Defining Creativity in Context
- The speaker emphasizes the necessity of genuine moments during the creative process rather than relying solely on theoretical knowledge.
Sharing Insights from Visual Representations
- An invitation for participants to present their visual outputs, reinforcing collaborative learning through shared experiences.
Feedback Loop in Project Development
- Discussion on the cyclical nature of project development where continuous inquiry leads to modifications in planning based on ongoing evaluations.
Creating Comfort and Connection
Establishing a Safe Environment
- Highlighting the significance of creating a comfortable atmosphere during initial contact with individuals as part of support management. This includes ensuring a sense of security for effective engagement.
What Creative Representations Can Enhance Understanding?
Exploring Visual Representation in Projects
- The speaker prompts participants to reflect on their experiences from the previous year, emphasizing that they not only observed but also lived through the project.
- Participants are encouraged to visually represent their thoughts on paper, suggesting a creative approach to expressing ideas.
- Various methods of representation are proposed, including drawings or written notes, allowing for individual creativity in expression.
- Acknowledgment is made that some individuals may struggle with visual representation, highlighting the diversity of skills within the group.
- The speaker encourages participants to draw foundational concepts, promoting deeper engagement with the material.
Sharing and Collaboration
- Gratitude is expressed towards a participant for sharing insights, fostering a collaborative atmosphere.
- Technical issues arise as visuals are shared; however, there is an eagerness to see everyone's contributions despite these challenges.
- Positive feedback is given regarding the creative drawings made by participants, reinforcing a supportive environment for sharing ideas.
- Assurance is provided that all drawings will be collected and shared later, encouraging participation without pressure.
- The importance of pausing to share creative work is emphasized as part of the collaborative process.
Reflection on Process and Planning
- One participant outlines key steps in their plan: establishing trust and security before developing and monitoring the plan continuously.
- There’s an inquiry about sharing templates used during planning discussions which indicates a focus on structured approaches.
- A cyclical evaluation process is discussed where plans are revisited and revised based on ongoing assessments of progress.
- Emphasis is placed on creating an environment where individuals feel confident enough to express themselves openly during discussions.
- The conversation shifts towards recognizing how visual representations can effectively communicate complex messages within group dynamics.
Importance of Creativity in Problem Solving
- The necessity for creativity when addressing complex situations or problems that have not been previously encountered is highlighted as crucial for effective solutions.
Merche, Merche: The Importance of Creative Representation
Generating and Representing Ideas
- Emphasizes the significance of generating ideas throughout the process and creatively representing them.
Roadmap Modifications
- Discusses the evolving roadmap developed since last year, highlighting numerous modifications made along the way.
Initial Needs Assessment
- Introduces the concept of self-directed support, focusing on initial needs assessment as a critical starting point.
Continuous Inquiry Process
- Stresses that inquiry should not be limited to the beginning but should occur throughout the entire process, involving personal circumstances and environmental factors.
Redesigning Plans Based on Ongoing Support
- Highlights how continuous engagement with individuals allows for redesigning and modifying plans based on emerging needs over time.
The Role of Social Services in Initial Assessments
Who Conducts Initial Assessments?
- Clarifies that initial assessments are conducted by social service technicians rather than support managers, which is often misunderstood.
Example from Scotland
- Shares an example provided by Malia regarding how initial information about individuals is collected in Scotland, emphasizing simplicity in data collection methods.
Comprehensive Data Collection
- Discusses various aspects considered during initial evaluations including health needs and desired outcomes for individuals' lives.
Transforming Professional Perspectives
Moving Beyond Checklists
- Advocates for a shift in perspective among professionals to focus on what individuals truly want to achieve rather than merely assessing skills through checklists.
Visual Tools for Better Engagement
- Notes that providing accessible visual tools significantly enhances professionals' ability to engage effectively with individuals they support.
Budget Management Options
Understanding Budget Management
- Outlines four ways personal budgets can be managed within this framework, indicating that participants will explore these options further during their process.
Flexibility in Budget Utilization
- Explains that personal budgets can cover any planned activities or necessary supports outlined in an individual's personal plan.
Adapting Plans Over Time
Specificity vs. Flexibility
Discussion on Direct Payment and Support Management
Understanding Direct Payment
- Raises concerns about how specific plans need to be while allowing room for adjustments based on evolving needs during implementation.
Learning from Past Experiences
- The concept of direct payment allows families or support circles to manage funds directly, enabling individuals to have control over their financial resources.
- Some individuals may require assistance in hiring support staff but can independently decide how they want to spend their weekends or leisure time.
Mixed Support Options
- Reflective discussion on previous limitations faced when designing plans with strict objectives and activities; emphasizes learning from these experiences to allow more flexibility moving forward.
- A mixed approach is highlighted where individuals manage their finances for personal activities while needing help with the administrative aspects of hiring support.
- Emphasizing the importance of understanding these options as they significantly impact individual autonomy and decision-making.
Flexibility in Planning and Activities
Modifying Initial Plans
- Flexibility is crucial; initial objectives in plans can be adjusted based on ongoing evaluations and experiences.
- Limiting activities strictly can hinder opportunities for community engagement, suggesting a need for broader activity definitions.
Community Engagement
- Activities should extend beyond physical environments, promoting community involvement and social interactions.
- A more comprehensive format will be used for planning that captures all necessary details while remaining user-friendly.
Creating Accessible Personal Plans
Importance of Accessibility
- Personal plans must be accessible; previous efforts resulted in disorganized documentation that lacked clarity and usability.
- Quality time spent with individuals during the evaluation process is essential for effective planning and understanding needs.
Tools for Indagación (Inquiry)
- Introduction of a document titled "The Art of Welcoming," which serves as a guide during the inquiry phase with individuals.
Capturing Individual Details
Rich Conversations
- Generating meaningful conversations helps uncover interests, skills, and passions that are vital for personalized planning.
Toolbox Utilization
Understanding Support Circles
The Role of Medical Visits in Support Processes
- Activities related to medical visits involve inquiry processes and the provision of material resources to individuals, emphasizing the importance of support formation.
Introduction to Support Circles
- A new tool presented this year is a simple presentation on support circles, aimed at helping both facilitators and individuals understand their purpose.
- The presentation encourages exploration of important people in an individual's life who can participate in the support process.
Characteristics and Principles of Support Circles
- A support circle is defined as a team that consistently supports an individual, fostering connections and creating spaces for dreaming and planning.
- It’s crucial to understand how to invite people into these circles, highlighting the significance of personal invitations.
Facilitating Effective Meetings
- Facilitating a support circle goes beyond merely organizing meetings; it involves creating an environment where everyone feels encouraged to participate.
- Emphasizing participation is vital; it's not just about holding gatherings but also about how one energizes the space for discussion.
Warm Invitations and Decision-Making
- Four tips are provided on making invitations warm and personal, ensuring that decision-making processes are inclusive.
- Reflecting on past experiences indicates that understanding how to facilitate such encounters was previously lacking.
Utilizing Community Inquiry
Continuous Exploration in Community Work
- Community inquiry should be a constant focus, exploring surroundings while generating opportunities for individuals within their communities.
Importance of Collaboration with Community Agents
Facilitating Effective Inquiry and Community Mapping
- It's essential not only to focus on tools like mapping but also on building relationships with community agents for effective collaboration.
Importance of Initial Inquiry
Flexibility in Tool Utilization
- Emphasizes the significance of thoroughly exploring personal inquiries before developing a plan, suggesting that extensive engagement in this phase is crucial.
Learning Facilitation Tools
- Highlights the necessity for participants to acquire facilitation tools to enhance their ability to guide discussions and activities effectively.
Participation and Engagement
- Stresses the importance of ensuring everyone participates actively in the process, fostering an inclusive environment.
Simplifying Agendas for Better Involvement
- Discusses strategies for simplifying agendas and utilizing resources that encourage participation from all individuals involved.
Experience Levels Among Participants
- Acknowledges varying levels of experience among participants, indicating some may have prior knowledge while others may be new to these concepts.
Utilizing Resources and Support Materials
Resource Availability
- Confirms that all materials will be made available on a shared platform (referred to as "tim"), ensuring accessibility for all participants.
Managing Material Overload
- Expresses concern about overwhelming participants with too much material, emphasizing that resources should serve as support rather than burdens.
Preparation for Upcoming Meetings
Gathering Insights Before Meetings
- Requests participants to bring insights or work completed prior to the next meeting scheduled for March 28th, highlighting collaborative learning opportunities.
Training Support Staff in Inquiry Processes
Importance of Training Support Staff
- Underlines the need for training support staff in inquiry processes, stressing their role in facilitating effective exploration throughout the project duration.
Objectives of Community Mapping
Learning Through Mapping
- Clarifies that the goal of community mapping is not merely to create a map but to learn how to observe and identify needs within the community context effectively.
Engaging with Local Communities
Understanding Neighborhood Dynamics
- Discusses past experiences where time was dedicated not just to mapping but also understanding local dynamics and relationships within neighborhoods, which enriches community engagement efforts.
Resource Development Within Time Constraints
Creating Tailored Resources
- Encourages each participant to develop their own resources while acknowledging limited time frames; emphasizes discovering possibilities within communities during this period.
Community Engagement and Support Strategies
Understanding Community Needs
- The discussion highlights the importance of central planning within the community to identify interests and needs, allowing residents not only to participate but also to contribute effectively.
- A community connector was hired instead of traditional personnel, emphasizing the goal of thorough inquiry into the environment using specific tools (M.O.I.S.) for effective community engagement.
Tailoring Support for Individuals
- The process led by Billy involved assessing individual needs through discussions with Eva, resulting in a tailored support plan that included hiring a community connector.
- The objectives for Eva's support included expanding her social networks and health-related activities, highlighting the role of community resources in achieving these goals.
Selection Process Insights
- A reflective meeting determined the most suitable professional for Eva’s needs, involving her father in candidate interviews to ensure a supportive selection process.
- The selection took place in a friendly environment rather than an office setting, which contributed positively to the experience and outcome.
Experience and Insights from Community Engagement
Overcoming Challenges
Overview of the Event
- The discussion begins with a reference to an event held in Galicia, highlighting its informal and pleasant atmosphere.
- Initial biases were acknowledged during candidate selection; there was concern about preferences influencing decisions. This transparency fostered trust in the process.
- Engaging with individuals often reveals their limited awareness of opportunities due to past experiences or environmental constraints, necessitating proactive outreach.
Fostering Personal Growth
- It is crucial to understand what truly motivates individuals beyond their expressed desires; this insight can lead to more meaningful opportunities and personal development.
- The narrative emphasizes that while plans are important, flexibility is key as individuals may change their minds about opportunities based on evolving circumstances.
Learning from Experiences
- An anecdote illustrates how initial reluctance from participants can lead to valuable learning experiences about personal motivations and adaptability within support frameworks.
- Attendees enjoyed good weather and a comfortable setting, which contributed to a relaxed experience for everyone involved.
Candidate Support Process
- Eva was tasked with explaining the support plans for two candidates, emphasizing the importance of understanding their backgrounds and experiences.
- There was a focus on proposing candidates based on community needs, indicating that participants could suggest individuals who might be suitable for roles.
Importance of Informed Choices
- The conversation touches on the need for community connectors to facilitate better communication and support among individuals.
- Emphasizing informed choices, it is crucial for individuals to understand available options thoroughly before making decisions about their support systems.
Flexibility in Support Processes
- A flexible approach is advocated over rigid structures; it's essential to adapt processes based on individual needs rather than sticking strictly to predefined plans.
- Participants shared personal goals during the process, illustrating how initial objectives can evolve as individuals gain clarity about what they truly want.
Learning from Experiences
- Reflecting on past experiences reveals that some objectives may stem more from external influences than personal desires, underscoring the importance of self-awareness in goal-setting.
- The group acknowledges learning valuable lessons from previous engagements that helped refine their approach moving forward.
Tools for Community Mapping
- Various tools were discussed for mapping community engagement, including Google My Maps to visualize local activities and contributions.
Learning from Mistakes and Collaborative Growth
Embracing Learning Through Experience
- The speaker reflects on the importance of learning from mistakes, emphasizing that personal growth often comes from collaborative experiences.
- Acknowledges the bravery of individuals who pave the way for others in their learning journeys, highlighting a sense of community support.
Tools for Community Inquiry
- Introduces tools adaptable to community inquiry processes, specifically mentioning the "empathy map" as a valuable resource for understanding individual perspectives.
- Suggests revisiting the empathy map in future meetings to deepen understanding and application within group discussions.
Setting Challenges and Goals
- Discusses proposing small challenges or tasks to individuals as a means of fostering engagement and personal development through playful interactions.
- Encourages participants to identify community events or activities they can engage with, promoting social interaction and shared experiences.
Planning and Flexibility
- Stresses that planning should be dynamic; it should begin immediately rather than waiting for all details to be finalized. The plan is described as a blank canvas ready for input.
- Highlights the significance of realistic expectations regarding what can be achieved during support processes, focusing on building natural support networks around individuals.
Self-Awareness and Personal Development
- Encourages participants to reflect on their past, present, and future selves as part of their developmental journey. This includes recognizing personal strengths and areas for growth.
Understanding the Customer Experience Map
Introduction to the Customer Experience Map
- The speaker introduces the concept of a "Customer Experience Map," referred to as "el costo del Jordi," which aims to describe an individual's experience, particularly in a support management context.
Planning for Personal Goals
- Emphasizes that the planning process should help individuals express and plan their desired life changes, acknowledging limitations due to time constraints that may hinder ambitious goal setting.
- Suggests that focusing on achievable goals rather than overly ambitious ones can lead to more sustainable outcomes in personal development.
Collaborative Development of Plans
- The speaker encourages participants to collaboratively outline what they believe should be included in a personal development plan, indicating a hands-on approach.
- Highlights the importance of extracting information from various dimensions of an individual's life when developing these plans.
Sharing Tools and Resources
- The speaker mentions sharing tools and resources that can aid in creating effective support plans, stressing the need for clarity regarding objectives and who is involved in the process.
Discussion on Planning and Support
Introduction to the Discussion
- The conversation begins with a note about visibility and audibility, indicating a need for clarity in communication.
- Participants reflect on their starting point and the journey ahead, emphasizing the importance of direction.
Key Elements of Planning
- A participant outlines various actions they can take, including follow-up meetings and resource allocation, highlighting the significance of planning.
- There is a request for key elements to be included in the plan, stressing that multiple approaches exist for achieving goals.
Personal Goals and Indicators
- Participants are encouraged to articulate their personal objectives and feelings associated with achieving them.
- An example is provided where reading a novel serves as a simple goal; participants discuss how they would feel upon completion.
Complexity of Objectives
- The discussion shifts to more complex goals, such as finding tranquility. Participants are prompted to identify indicators that signify success in these areas.
- One participant shares personal indicators of tranquility, such as sleeping well or feeling relaxed.
Support Structures
Quality of Life Indicators and Personal Evaluation
Importance of Quality of Life Dimensions
- The conversation addresses the type of support needed for each action or activity, ranging from personal assistance to community involvement.
- The speaker emphasizes the significance of quality of life dimensions, suggesting that personal feelings are paramount despite their abstract nature.
Self-Assessment and Relaxation
- Emphasis is placed on defining clear objectives and results while recognizing that not all goals can be easily quantified.
- The speaker reflects on personal comfort, stating that feelings of tranquility cannot be quantified or visually assessed.
Reflection on Past Experiences
- Physical indicators such as muscle tension serve as a measure for relaxation, highlighting the connection between physical state and emotional well-being.
Evaluating Progress and Achievements
- Participants reflect on previous experiences with planning, noting challenges faced in accurately estimating time commitments for tasks.
- The discussion introduces self-evaluation tools, encouraging individuals to recognize their progress through specific indicators.
- Acknowledgment is made regarding discrepancies between planned activities versus actual time spent on them.
Conclusion: Moving Forward with Clarity
- An example is provided where obtaining a metro card symbolizes independence in mobility, marking a tangible achievement in personal development.
Role Clarity in Planning Process
- The speaker discusses the importance of defining roles within the planning process, stressing that not all elements need to be included in an individual's plan.
Task Management for Independence
- Individuals are encouraged to identify key tasks they can manage independently without external support, fostering self-sufficiency.
Action Breakdown and Support Structures
Detailing Actions and Implementation Strategies
- Emphasis is placed on breaking down actions into detailed steps for clarity in execution during the planning phase.
Types of Support Needed
- A structured approach is suggested for documenting support needs, including specifics like names, hours required, and start/end dates.
Gathering Input from Individuals
- It’s crucial to collect comprehensive input from individuals regarding their aspirations before finalizing objectives within their plans.
Challenges in Time Management
Complexity in Tracking Hours
- The speaker expresses concerns about accurately tracking hours dedicated to various activities due to complexities involved in different types of goals.
Examples Highlighting Difficulties
- A specific instance is shared regarding understanding processes (e.g., marriage), illustrating challenges faced when calculating time commitments related to complex tasks.
Documentation Practices for Effective Support
Importance of Record Keeping
- Maintaining thorough records is highlighted as essential for tracking support hours effectively across various activities undertaken by individuals.
Daily Journals as Tools
- Keeping a daily journal or log helps document all hours spent supporting individuals comprehensively. This practice aids both accountability and reflection on efforts made.
Balancing Tangible Data with Intangible Connections
Need for Practical Data Collection
- There’s an emphasis on collecting practical data alongside recognizing intangible aspects like emotional connections formed during interactions with individuals being supported.
Weekly Reporting from Personal Assistants
Discussion on Support Systems and Objectives
Challenges in Extracting Data
- The difficulty of extracting necessary data from the system is highlighted, leading to a sense of dissatisfaction among participants, particularly Rebeca. This indicates a need for better tools or methods to gather relevant information effectively.
Flexibility in Goals and Actions
- There is an emphasis on the ability to modify objectives and actions within support plans. Participants are encouraged to document all potential changes and opportunities that arise during the process, which fosters adaptability in support strategies.
Importance of Comprehensive Planning
- It’s crucial not to limit planning to just three objectives or actions; instead, participants should explore all possibilities that may emerge throughout their engagement with individuals needing support. This approach aims at enhancing the quality of assistance provided.
Continuous Review of Tools
- The discussion stresses the importance of regularly reviewing and updating tools used in support processes. This ensures they remain effective and user-friendly, adapting as needed based on feedback from users involved in these systems.
Emotional Weight of Objectives