Llamado Paciente a Box

How Does the New Patient Call System Work?

Overview of the AOX Calling System in GIS

• The video introduces the new patient calling system, detailing its functionality and providing recommendations for effective use.

• To initiate a call, two conditions must be met: a checkmark indicating arrival must be present, and a green peso sign confirming that the appointment is active.

• Upon pressing the call button, patient information (name, box number, and professional's surname) will display on waiting room screens.

Recommendations for Patient Calls

• If a patient does not respond after two visual calls, it is advised to use alternative methods such as verbal announcements or loudspeakers.

Informational Messages within GIS

• A confirmation message will appear if the call is successfully made; alerts will indicate issues if conditions are not met prior to pressing the button.

• In case of communication errors or system failures, an error message prompts using verbal or loudspeaker methods instead.

Tracking Call History

• The patient's appointment details now include a column showing how many calls have been made and the time elapsed since the last call. This data can later be accessed in reports.

Importance of Information Integrity

• It is crucial to keep updated records regarding which box is being used for consultations; any changes should be communicated to medical centers promptly.