![[....]. | Tijdwinst.com](https://i.ytimg.com/vi/HMv3B2_Y53k/hqdefault.jpg)
[....]. | Tijdwinst.com
Simplifying Work Processes: Insights from McDonald's Experience
Introduction to the Podcast
- The speaker, Buren Deusings, expresses skepticism about the quality of food at McDonald's and emphasizes the importance of simplicity in work processes.
- The episode focuses on how work and processes often become unnecessarily complex and discusses strategies to simplify them.
Personal Experience with McDonald's
- Buren shares his past experience working at a poultry processing plant that supplied chicken products to McDonald's Germany.
- He highlights the high-quality standards set by McDonald's for their raw materials, specifically mentioning that only chicken should be present in their chicken fillet products.
Challenges Faced in Quality Control
- A significant challenge was maintaining hygiene during the cooling process of chicken fillets, which were delivered at 10°C instead of the required 4°C.
- Despite efforts to ensure cleanliness, small pieces of plastic frequently contaminated the chicken fillet batches, leading to serious quality control issues.
Risk Analysis and Problem Solving
- After receiving a warning from McDonald's regarding contamination levels, Buren's team conducted a risk analysis identifying 23 potential points of contamination in their process.
- Of these points, six related to bone fragments while seventeen were linked to plastic contamination from crates and bags used during processing.
Innovative Solutions Implemented
- To address these risks, Buren's team brainstormed solutions with machine manufacturers and developed a new machine that simplified the cooling process.
- This machine utilized liquid nitrogen for rapid cooling while effectively removing most contamination risks. It significantly reduced handling time and improved overall efficiency.
Positive Outcomes from Simplification
- The new method impressed McDonald's management, who expressed interest in applying this solution across other suppliers due to its effectiveness in enhancing product quality.