Ejemplo de Auditoría Interna Parte 2
Issues with Work Order Procedures
Incomplete Work Orders and Communication Gaps
- Jaime's list of tools is incomplete, leading to confusion about necessary changes.
- Any modifications to work orders should be approved by the production manager, which is not being followed.
- Concerns arise about compliance with procedures; the speaker fears repercussions from their supervisor for these lapses.
Operator Assignment and Training
- Operators are assigned tasks based on availability and skill level; experience plays a crucial role in this decision-making process.
- The speaker emphasizes knowing their team’s capabilities due to direct training provided, raising questions about documentation of such training.
Internal Audit Insights
Purpose of the Audit
- The internal audit aims to understand how employees interact with the system without causing issues.
- There are inconsistencies in how work orders are communicated; sometimes operators start before receiving formal instructions.
Compliance Issues Identified
- Two major compliance failures were noted: unauthorized modifications to work order 6372 and accepting jobs before official orders were received.
- The first issue involves manual changes made without managerial approval, violating quality control protocols.
Conclusion of the Audit Process
Documentation and Follow-Up Actions
- After completing the audit, findings must be documented properly, ensuring positive feedback is given for cooperation during the process.