Sproutgigs KYC Process 2025 | Sproutgigs identity / KYC issue | Step by step guide #sproutgigs

How to Complete KYC on Spot Gigs?

Introduction to KYC Process

• The speaker, Faisal Ibrahim, introduces the topic of KYC (Know Your Customer) for Spot Gigs, addressing user queries about ID verification.

• Emphasizes that users must complete ID card verification before withdrawing funds from their wallets, commonly referred to as KYC.

Steps to Complete KYC

• The process is straightforward but requires attention to detail; many users make mistakes leading to approval issues.

• Users are guided to navigate through account settings and select "Identity KYC" for the verification process.

Detailed Steps in the KYC Process

• There are five main steps in the KYC process:

1. Provide personal identity information.

2. Upload identity documents.

3. Upload a selfie with the ID.

4. Submit for review.

5. Approval by Spot Gigs team completes the process.

Inputting Personal Information

• Users should not alter certain fields like business entity; they need to enter their government identification number accurately (e.g., ID card number).

• First name and last name must match exactly as shown on the ID card; any spelling errors can lead to rejection of the application.

Additional Personal Details Required

• Date of birth should also be entered exactly as it appears on the ID card; this is crucial for age verification (must be over 18).

• Address details must reflect what is printed on the back of the ID card, including street address and city.

Completing Address Information

• Users need to provide their full home address without mistakes, ensuring consistency with their official documents.

• Specific examples are given for entering street numbers and house numbers accurately based on one's residence.

Finalizing Country and State Information

• The country field should reflect where you reside (e.g., Pakistan), while state information needs accuracy regarding provincial affiliation (e.g., Punjab).

Understanding the KYC Process

Importance of Accurate Data Entry

• It is emphasized that users must enter data according to their ID card details, particularly focusing on postal codes.

• Users often misunderstand what a postal code is; it can be easily found by searching online with the city name followed by "postal code."

• The typical format for postal codes is five digits, and users are instructed to input this information accurately.

Steps for Submitting Personal Identification

• After entering personal data, users need to click on "Save Personal Identification Number" to complete the first step in the process.

• Users must submit a front image of their ID card, ensuring that the file size does not exceed 2 MB. If necessary, they should crop images taken from cameras to meet this requirement.

Uploading Identification Documents

• The front page of the ID card must be uploaded first, followed by the back side. A suggestion is made to get these scanned professionally for better quality.

• Visiting a photocopy shop for scanning can expedite KYC approval as it ensures clarity in submitted documents.

Selfie Requirements for KYC

• Users are required to upload a selfie holding their ID card. This selfie should clearly show both the user's face and the ID details.

• It's crucial that only the ID card appears in photos without any extra background areas; two separate files (front and back of ID) should be uploaded.

Finalizing KYC Submission

• When submitting selfies and other documents, it's important that all images are clear and free from shadows which could delay verification.

• Once all steps are completed correctly, green ticks will indicate successful submission; however, real data entry is essential for timely approval.

Common Issues During KYC Process

• Many users face delays due to unclear images or incorrect data entries. Ensuring high-quality uploads can significantly reduce processing time.

How to Complete KYC for Spot Gig?

Understanding the KYC Process

• The speaker discusses the ongoing delays in the KYC (Know Your Customer) process, indicating that it is taking a month to complete.

• Emphasizes that users should not message support regarding their KYC status after submitting their ID card for verification.

• Clarifies that the KYC process will be completed automatically and does not require further user intervention once initiated.

• The speaker decided to create a video due to numerous user inquiries about how to complete their KYC.